Shipping
Love for Lobes is located at and ships from Gawler South, South Australia.
I only ship domestically within Australia (for now – I have grand plans of taking over the globe, one lobe at a time).
Flat rate domestic tracked & insured delivery in Australia is $9.95, with free domestic shipping for orders $99+.
If you are a local Lobe Lover, you can collect from Gawler South, SA. Simply choose free pick up on check out. I will be in touch via email to arrange a date that suits.
I aim to process orders within 2-3 business days (excluding weekends and holidays).
Postal delivery times depend on your location.
Australia Post is Love for Lobes’ delivery service. They advise 2-8 business days for domestic delivery. However, this can change at any time due to staff shortages and Covid19 implications. Love for Lobes is not responsible for Australia Post delays.
During sale and promotional periods, all orders will be processed and dispatched as quickly as possible from our studio. However, busy periods could result in some delays with dispatch.
Successfully placed orders will receive an email confirmation with the order details. If you do not receive an email, please check your spam folder or contact us for confirmation.
If you need any help with your order, please contact me ASAP on loveforlobes@outlook.com
I am unable to make changes to your order once it has been shipped.
Please review and ensure you entered your address correctly, as we are not responsible for non-
delivery due to errors in the address that you provide.
Returns
Unfortunately, we do not accept returns or exchanges on
EARRINGS (PIERCED OR CLIP ON)
PIERCING JEWELLERY
HAIR ACCESSORIES
We also cannot refund or exchange gift cards.
Faulty Returns
If you believe an item you have purchased is faulty, please contact Love for Lobes (contact link)
YOUR RIGHT TO A REFUND OF PURCHASE PRICE
You are entitled to a refund for items you purchase from Love for Lobes if the item is:
∙(a) faulty and the fault or defect was not pointed out to you before you purchased it or
would not have been apparent to you when you inspected the goods before purchase;
or
∙(b) Not ‘of merchantable quality’, meaning that it is not of the quality that you
reasonably expected when you purchased it, bearing in mind the way the item was
described to you before your purchase and also the price of the item; or
∙(c) Not fit for its purpose, meaning that the item does not do what you reasonably
expected it would, and you return the item within a reasonable time after purchase and
provide Lovisa with proof of purchase, such as your original Lovisa receipt or bank
statement.
If you do not return the item within a reasonable time, you will not be entitled to a refund of the purchase price, but you will be entitled to exchange the goods or have them repaired.
If you are entitled to a refund but you would prefer to exchange the item or receive a Love for Lobes gift card of equivalent value to the item, Love for Lobes is happy to exchange or give you a gift card.